PRO 360º, Lda., NIPC 518842410, with registered office at Rua Professor António Pedro Galvão, 6, 1º Esquerdo, 8800-108 Luz de Tavira, respects the privacy of users and ensures the protection of their personal data, in accordance with the General Data Protection Regulation (Regulation (EU) 2016/679) and applicable Portuguese law.

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1. Personal Data Collected

PRO 360º, Lda. may collect the following data:

• Contact data: name, email, telephone number, address of the construction site or property;

• Data for budget requests: information about requested services;

• Data for submission of properties for sale:

  • Property characteristics (type, area, value, condition, description);

  • Photographs, videos, and floor plans;

  • Ownership and identification documents (land registry, matriculation certificate, deed, power of attorney, ID, energy certificate, technical reports, licenses, permits);

• Cookies and browsing data.

 

2. Purposes

The collected data are used for the following purposes:

• Responding to contact and budget requests;

• Managing the promotion and sale of properties;

• Complying with legal and fiscal obligations;

• Improving the website user experience;

• Publishing properties on portals and social media (with consent).

 

3. Legal Bases

• Execution of a contract or pre-contractual measures (requests, proposals, real estate mediation);

• Compliance with legal obligations;

• Consent (e.g., use of photographs or data in advertisements).

 

4. Data Retention

• Contact/Budget data: up to 2 years after the last interaction;

• Property and advertisement data: while the listing is active and up to 2 years after removal, unless deletion is requested;

• Legal/Fiscal documents: according to legal requirements (generally 5 years).

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5. Data Sharing

Data are not shared with third parties, except:

• Technical service providers (e.g., web hosting) with confidentiality guarantees;

• Public authorities when required by law.

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6. Data Subject Rights

Users may exercise the following rights: access, rectification, deletion, restriction, portability, and objection.

Contact email: pro360lda@gmail.com

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7. Security

We adopt appropriate technical and organizational measures, including encryption, restricted access, firewalls, HTTPS, and regular backups.

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8. Cookies

The website uses essential, analytical, marketing, and social media cookies, as described in the Cookie Policy.

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9. Changes

This Policy may be reviewed and updated. The current version will always be available on the website.